Onestream Review: Is It Any Good?
When it comes to broadband, you want a provider that is going to be the absolute best for you and your needs. Whether you prefer a fibre package or broadband that includes line rental and a phone line, there's a provider out there for you. Onestream offers reasonably fast broadband at a low price, all of which is unlimited.
Before you decide whether Onestream is the best broadband provider for you, there are certain factors that you need to consider. Price, average speeds and whether you require home or business broadband all factor into whether a company is the right one for you. But where do you start? Luckily, we're here to help.
Here at Broadband Money Saver, we search the broadband market and find the best deals in your area based on the factors that matter to you. Want to know whether Onestream meets your needs, and could be the best provider for you? Read our Onestream broadband review below.
Broadband Speed
When it comes to choosing a broadband provider, the element that usually matters the most is its average upload and download speeds. Individuals and families need good broadband speed to stream TV and film, game online and browse the internet. For those of us who use the internet to do the bare minimum, sometimes speed isn't all that important. But for most of us, it's a very important factor.
Unlike Sky or Virgin Media, Onestream doesn't offer mega fast broadband speeds. However, this doesn't mean that their average speed isn't something to be desired. Their slowest speed, Jetstream Fibre, operates at 20 Mbps, with an average upload speed of 1.5 Mbps and an average download speed of 17 Mbps. Their medium offer, Jetstream Fibre Max, has an average upload speed of 8 Mbps and an average download speed of 45Mbps. Their fastest speed, Xstream Superfibre, has an average upload speed of 17 Mbps and an average download speed of 67 Mbps.
If you're looking for broadband that just gets you online and allows you to stream Netflix, then we recommend the Jetstream Fibre Max package. Not only are the speeds a good choice, but it's also an affordable price. If you're looking for broadband to keep you online as you game, then Xstream Superfibre might be the way to go. Our Broadband Money Saver Onestream review weighs up the pros and cons of all aspects of its service, enabling you to make an informed decision.
Broadband Packages
All of Onestream broadband's packages come with unlimited data allowance, free router and line rental, and an 18-month contract. This means that when you switch from your current provider, you won't have to pay for a new router, and only have to focus on the monthly cost. Onestream boasts a fixed monthly cost, and you can upgrade at no extra cost.
Due to these cheap incentives, don't expect many extras. Unlike Virgin Media or NOW TV, Onesteam doesn't offer television or film packages that you can enjoy in your spare time. They offer the standard broadband at different speeds, meaning that you won't get many extras, which can be shown in their low price.
Cheap broadband is something we all desire, but a lot of us want some sort of extra incentive to keep our contracts up or switch providers. Unfortunately, Onestream doesn't offer many package extras, but their low price makes up for that. When considering our Onestream review, remember that each experience is different. Whilst someone may value extras, someone else may not, so deciding what is important to you make all the difference.
Customer Service
Through reviews from past and current customers, Onestream doesn't rank that high for optimal customer service. Reviews gathered from Trustpilot and broadband.co.uk suggest that customer service can be quite poor, with not many customers getting exactly what they need form calls. However, not everyone's experience is the same, with some customers giving them a five-star review for the way that they deal with complaints.
Customer service cannot really be measured unless you've experienced it yourself, so our onestream review is up for debate on this topic. We have measured information from review sites to gather the verdict that the experience can be improved, with others applauding the service's performance.
Price
When it comes to price, Onestream is hard to beat. Their low price is down to their average speeds and lack of extras, but it is cheap nonetheless. Onestream broadband is perfect for anyone wanting to save a little money, and for those who want basic broadband. This Black Friday, Onestream's fastest speed (Xtstream Superfibre) cost just £19.99. With other providers, you're looking at spending well over £20 per month.
As previously mentioned, with the low speed comes low incentives. Other providers charge extra because of what they're offering along with their home broadband. In relation to the rest of our Onestream review, it is perfect for anyone who wants broadband just for the bare minimum purposes, such as browsing online or using streaming services. Onestream doesn't really accommodate those who go heavy on their broadband, so you need to consider exactly what you value in your broadband provider.
In Conclusion
We hope that our Onestream review has provided you with some insight into the providers and what broadband they offer. Onestream is perfect for those who don't want all the fancy add-ons that can come with broadband, and don't want to pay too much. It isn't ideal for those who demand a lot from their broadband, and use the Internet for online gaming and heavy streaming.
Here at Broadband Money saver, we compare cheap broadband deals in your area to provide you with the absolute best offer for you and your needs. To find out the best provider for you, check out our broadband comparison service here.